AMERICAN SYSTEMS uses ISO 9001:2000 processes to provide proven, rapid, and simultaneous deployment of information technology assets to locations across North America. Our services include premise cabling installation, equipment staging, component and software loading and integration, network conversions and upgrades, point of sale support, and extensive training services. With clients in retail, hospitality, financial services, transportation, and government, we understand the mission-critical nature of enterprise systems. We refined our proven methodology for IT rollouts to ensure that we deliver a repeatable, predictable process.
The heart of our operation is our Rollout Operations Center (ROC) in Chantilly, Virginia. Duty controllers in the ROC directly coordinate project activities. The ROC provides the following:
- The ability to monitor and manage thousands of geographically dispersed installation and maintenance activities each month
- A single point of contact for you and our deployed installation crews
- On-line connectivity through laptop computers
- Pre-arrival site coordination with customer representatives
- Comprehensive logistics services and support
- Planning, scheduling, and tracking of materials and installer tecnicians
- Reporting and project management through customized databases and web sites
- Database collection and dissemination of lessons learned.
- Comprehensive project administration